When it comes to employee engagement, the ideal state is that people are excited about the work they do, the people they work with, and the company they work for.
When engagement starts to wain, the joy starts to seep from the job. It becomes drudgery. It becomes, well ..., work. Indeed employee engagement surveys indicate between 2/3 and 3/4s of the U.S. workforce is not engaged in work. That means, if they show up at all, they do exactly the minimum, nothing more. They do exactly what's expected of them, nothing more.
All is not lost, though. If your job is on the wrong side of joy, it can be fixed. If your employees have lost the joy, they can get it back. It just takes attention and intention.
Where does your job fall on the Drudgery vs. Joy continuum?