From a position description ... listed under Desired Personal Characteristics: "Strong work ethic with a high degree of energy." As...

This post was originally published in 2020 and updated in 2026. A quota is a floor or a ceiling on something that is intended to limit something, such as foreign trade, sales goals, or conference attendance. In hiring, quotas are illegal. Regardless of whether it’s beneficial, benign, or detrimental, it is illegal to make hiring decisions solely based on a person’s race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age

Culture is comprised of your company's policies, processes, and practices. The policies are the laws and rules that govern your business;...

I don't know about you, but since Ohio's Stay At Home orders have been in effect, I've been feeling particularly exhausted. It's...

Remember that old saying, "Never assume. When you do, it makes an ass out of you and me." The advice holds. It's a lonely road when you...

We are living through surreal times. Schools are closed. Concerts postponed and conferences canceled. Sports seasons are suspended....

Did you see O.C. Tanner's 2020 Global Culture Report? Workplace culture and everyday employee experiences go hand in hand. And both are...

Many of us grew up with the Golden Rule. We have internalized the idea that we should treat people as we want to be treated. This maxim...

The USA Hockey Team defeated the Russians in what was known as the Miracle on Ice. Miracles are not just for hockey teams.

When it comes to employee engagement, the ideal state is that people are excited about the work they do, the people they work with, and...

The founder of Company A comes into the office every so often. He sits in the boardroom, surrounded by his senior leaders, and pounds his...

As turns out, everybody wins when salary history is not a part of the hiring equation. Candidates, especially those who are traditionally...

I was at Fox and the Snow on Sunday. It was a cold and dreary late-January day. I wondered what impact that had on business. On the one...

I have been thinking about the business owner I met recently. We were at a social event, just chatting. When I told him what I do for a...

It's all over the morning news. As reported in the UK’s Telegraph: A Boeing employee described the 737 Max as "designed by clowns and...

This article, by Mark Williams originally appeared in The Columbus Dispatch on Friday, November 27, 2019 JPMorgan Chase & Co., central...

An HR manager reveals she would not hire a high school student for an internship if he showed up for an interview without a pencil. What would you do in that situation?

Culture, Smulture. Amiright? For many, this culture stuff is malarkey. Employee engagement is just coddling a bunch of snowflakes who...

I have long argued that all employees – regardless of their title, industry, level of education required, or salary the position commands...

Here’s a bold statement for you: All employees—regardless of title, salary, work history or level of education—want to do inspiring work, and they want to be valued and respected while doing that work. Employees who experience these three things at work are engaged. With these three things, they are able to love what they do. They love who they do it for. They love why they do it.

I’ve seen it a hundred times and I’m sure you have, too. The kid behind the counter could not care less about being there. He’s having a...

From a workforce and talent perspective, Amazon has raised the stakes. They have changed the game.

GREAT BOSSES MATTER. Coincidentally, I recently received an email from an employee who wanted to share with me how delighted she was by...

Or When the Human Spirit Triumphs Over the Search for The Best Today is Patriots Day. Unless you live in Massachusetts, Maine, Wisconsin,...